Terms and Conditions

1.  CentX Group's standard office hours are Monday to Friday, 8am to 5pm, excluding South African Public Holidays.

2.  All hosting/service quotes are valid for 10 days unless otherwise stipulated.

3.  All hardware/software quotes are valid for 5 days unless otherwise stipulated.

4.  Prices quoted for the initial setup of the CentX Mail Hosting Solution and/or Managed Services and/or Support is for work done during office hours.
        - For after hours during weekdays a work factor of 1.5 applies.
        - For after hours during weekend and South African Public Holidays a work factor of 2.0 applies.
        - Work done outside of Johannesburg and surrounding areas will be quoted separately.

5.  Telephonic support is free for any mail related issues, however any on site assistance will be charged out at our standard hourly rates.

6.  Service fees are payable to CentX Group monthly in advance on or before the due date as reflected on your invoice. Billing will commence on the date of commencement of service. Failure of payment may result in suspension or termination of services rendered.

7.  Termination of services must be made in writing 30 days in advance to CentX Group.

8.  All invoice payments must be made on or before the due date stipulated on the CentX Group invoice. Failure to due so will result in suspended and/or cancellation of services rendered.

9.  CentX Group reserves the right to terminate any agreement without liability for whatsoever reason.

10.  All digital communication through any CentX Group hardware or software or services passes through anti-spam and anti-virus filters. Any executable or script type files are automatically blocked.

11.  Neither CentX Group nor any of its agents or representatives shall be held liable for any damage, loss, expense or liability of whatsoever nature arising from the use or inability to use this website or the services or content provided from and through this website, any service or product the applicant purchases or subscribes to or for any breach of terms and conditions. Furthermore, CentX Group makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this website are free from errors or omissions or that the service will be uninterrupted and error free. You expressly agree that your use of this website, any of the services or products sold or provided by CentX Group is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, our products or our services, and that CentX Group shall not be liable for any damages of any kind related to your use of this site, our products or our service.

12.  All warranties are held with the manufacturer or developer of the item/solution/service.

13.  You agree to defend and hold CentX Group harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of our products, services or website.

14.  From time to time there may be information on this website that contains typographical errors, inaccuracies, or omissions that may relate to product or service descriptions, pricing, and/or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change, upgrade, modify, suspend, withdraw or update information at any time without prior notice.

15.  Unless expressly stated to the contrary CentX Group owns the intellectual property rights in and to this website and the unauthorised use hereof is expressly prohibited.

16.  To the extent that this website contains links to outside services and resources, the availability and content of which CentX Group does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

17.  Usage of these sites is solely at your own risk.

18.  Any and all logos on this website are for illustration purposes only and are owned/copyright/registered to their respective owners.

19.  Pricing may change at any time without notice due to fluctuations in the Dollar/Euro/Rand Rates of Exchange.

20.  Errors and Omissions Excepted (E&OE).

21.  All prices quoted are VAT exclusive .